Our winning strategy consists of the following components:
Unparalleled Customer Service
Kivort Steel is dedicated to providing the best service possible to our customers. Our staff is professional, efficient and experienced. We know customers by name and can typically recognize a customer on the phone by his or her voice before they identify themselves.
We can deliver material certifications with the materials if requested. Otherwise we can send material certifications by email, fax or regular mail after the steel has been delivered.
We are determined to supply you with the highest quality product. If you are unsatisfied with the quality of your product for any reason, call us immediately so that we can replace or discount the material accordingly. For more information, read about our Quality Assurance program.
Field Executives
Kivort Steel employs two staff solely dedicated to visiting customers on-site. After many deliveries, our field executives will visit to ensure that you received quality service. If you would like one of our field executives to visit you on-site, please click here.
Fast Delivery
Kivort Steel prides itself in offering fast turnaround time for deliveries. We understand that if you need a piece of steel, every minute lost may affect your bottom line; so we deliver as quickly as possible.
If the item you are looking for is in stock, we will deliver it the next day. If that is too late, you can pick it up last minute, or we may even be able to deliver it same day!
Friendly Staff
Not only is the staff professional, efficient and trustworthy, we are also friendly. When you call us, we listen to your needs. We look forward to you calling and helping you with even the smallest of inquires.
Everyone in the office puts the same time and energy into every phone call, whether it is one piece or a full truck-load of material.
Sizeable Inventory
As one of the largest service centers of steel, stainless steel and aluminum products in Upstate New York, Kivort Steel's buying power provides access to a large inventory of products. We very likely have whatever you need in-stock, and if we don't, we welcome special orders.
Far-reaching Regional Territory
Kivort Steel provides its services to a 150-mile radius of Waterford, NY. If your business is located outside of this radius, please call us, as we will consider further distances.